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Showing 1 - 3 of 3 results for “bo edvardsson”
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  • The Palgrave Handbook of Service Management

    Edited by Bo Edvardsson, Bård Tronvoll ...
    Series series Business and Management (R0)
    This handbook provides an innovative, thorough overview of service management. It draws together an impressive, international group of leading scholars who offer a truly global perspective, exploring current literature and laying out guidance for future research. Beginning with defining service as a perspective on value creation, and service management as “a set of organizational competencies for ... Read more

    $215.99 USD

  • Business Transformation for a Sustainable Future

    Edited by Bo Enquist, Bo Edvardsson, Samuel Sebhatu ...
    Series series The Principles for Responsible Management Education Series
    Interconnecting the concepts of sustainability, innovation and transformation, this book explains how organizations have successfully transformed themselves and wider society to foster a more sustainable future, and identifies the difficulties and challenges along the way. Part of the Principle of Responsible Management Education (PRME) series, the book promotes a strong voice for meeting ... Read more

    $60.99 USD

  • Values-based Service for Sustainable Business

    Lessons from IKEA

    by Bo Edvardsson, Bo Enquist ...
    Series series Routledge Studies in Management, Organizations and Society
    The role of values in developing and managing service companies has been under researched in the existing literature - until now. This book analyzes a large organization (IKEA) as a basis for values based service for sustainable business.The authors provide an overview of the history of IKEA and the social and environmental perspectives that have acted as driving forces for creating economic value ... Read more

    $82.99 USD