Toma de decisiones y solución de problemas en Gestión y liderazgo & Negocios y finanzas eBooks

This Is Service Design Doing

de Marc Stickdorn, Markus Edgar Hormess, Adam Lawrence, Jakob Schneider ...

How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service ... Leer más

$30.99 USD

How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service
... Leer más
真確【暢銷500萬冊全彩紀念版】：扭轉十大直覺偏誤，發現事情比你想的美好

Factfulness: Ten Reasons We're Wrong About the World--and Why Things Are Better Than You Think

de 漢斯．羅斯林（Hans Rosling）, 奧拉．羅斯林（Ola Rosling）, 安娜．羅朗德（Anna Rosling Rönnlund） ...

Series series 人文思潮
★風靡全球、比爾．蓋茲四度推薦：「人人必讀的一本書！」★全彩新裝版，資訊更清晰易懂★歐巴馬選書：「一本充滿希望的書，讓我們看見只要基於事實而非固有的偏見而行動，人類就有進步的潛力。」★博客來、誠品、金石堂、讀冊、經理人一致選書，暢銷No. 1★日本狂銷破百萬冊，超越《哈利波特》，創下近20年最暢銷翻譯書紀錄★美國Amazon冠軍書、英國《觀察家報》評選「十年來最睿智好書」★十度登上TED大會演說，知名公共教育家漢斯．羅斯林代表作★陳建仁、嚴長壽、謝金河、王文靜、葉丙成、林明仁、馮勃翰、楊斯棓、許毓仁、鄭國威、姚詩豪、王伯達、綠角、劉軒、李佳達、PG財經筆記版主蔡至誠、《美股投資學》作者財女珍妮誠摯好評清晰思考世界的必備指南漢斯不僅破天荒十次登上TED舞臺，更致力運用活潑的數據實證，改變人們的思維方式。他透過這本書談世界、談世界真正的樣子，也談你，以及你該如何真確思考，基於事實行動。. ... Leer más

$9.99 USD

★風靡全球、比爾．蓋茲四度推薦：「人人必讀的一本書！」★全彩新裝版，資訊更清晰易懂★歐巴馬選書：「一本充滿希望的書，讓我們看見只要基於事實而非固有的偏見而行動，人類就有進步的潛力。」★博客來、誠品、金石堂、讀冊、經理人一致選書，暢銷No. 1★日本狂銷破百萬冊，超越《哈利波特》，創下近20年最暢銷翻譯書紀錄★美國Amazon冠軍書、英國《觀察家報》評選「十年來最睿智好書」★十度登上TED大會演說，知名公共教育家漢斯．羅斯林代表作★陳建仁、嚴長壽、謝金河、王文靜、葉丙成、林明仁、馮勃翰、楊斯棓、許毓仁、鄭國威、姚詩豪、王伯達、綠角、劉軒、李佳達、PG財經筆記版主蔡至誠、《美股投資學》作者財女珍妮誠摯好評清晰思考世界的必備指南漢斯不僅破天荒十次登上TED舞臺，更致力運用活潑的數據實證，改變人們的思維方式。他透過這本書談世界、談世界真正的樣子，也談你，以及你該如何真確思考，基於事實行動。.
... Leer más
Problem Solved

A Powerful System for Making Complex Decisions with Confidence and Conviction

de Cheryl Strauss Einhorn ...

*International Book Awards FinalistIt can be messy and overwhelming to figure out how to solve thorny problems. Where do you start? How do you know where to look for information and evaluate its quality and bias? How can you feel confident that you are making a careful and thoroughly researched decision?Whether you are deciding between colleges, navigating a career decision, helping your aging ... Leer más

$13.99 USD

*International Book Awards FinalistIt can be messy and overwhelming to figure out how to solve thorny problems. Where do you start? How do you know where to look for information and evaluate its quality and bias? How can you feel confident that you are making a careful and thoroughly researched decision?Whether you are deciding between colleges, navigating a career decision, helping your aging
... Leer más
The Innovation Secrets of Steve Jobs: Insanely Different Principles for Breakthrough Success

de Carmine Gallo ...

A "THINK DIFFERENT" APPROACH TO INNOVATION-- Based on the Seven Guiding Principles of Apple CEO Steve Jobs In his acclaimed bestseller The Presentation Secrets of Steve Jobs author Carmine Gallo laid out a simple step-by-step program of powerful tools and proven techniques inspired by Steve Jobs's legendary presentations. Now, he shares the Apple CEO's most famous, most original, and most ... Leer más

$16.99 USD

A "THINK DIFFERENT" APPROACH TO INNOVATION-- Based on the Seven Guiding Principles of Apple CEO Steve Jobs In his acclaimed bestseller The Presentation Secrets of Steve Jobs author Carmine Gallo laid out a simple step-by-step program of powerful tools and proven techniques inspired by Steve Jobs's legendary presentations. Now, he shares the Apple CEO's most famous, most original, and most
... Leer más
Do Nothing!

How to Stop Overmanaging and Become a Great Leader

de J. Keith Murnighan ...

Imagine you’ve just come back to work after a two-week vacation during which you actually relaxed, without calling in or checking e-mail. You discover that there are no pressing issues and that, on the contrary, your team scored a big new customer and fixed a nagging problem during your absence. No red flags or fires to put out.Sadly, for most leaders this scenario is only a dream. They constantly ... Leer más

$4.99 USD

Imagine you’ve just come back to work after a two-week vacation during which you actually relaxed, without calling in or checking e-mail. You discover that there are no pressing issues and that, on the contrary, your team scored a big new customer and fixed a nagging problem during your absence. No red flags or fires to put out.Sadly, for most leaders this scenario is only a dream. They constantly
... Leer más
Click

How to Make What People Want

de Jake Knapp ...

From the New York Times bestselling authors of Sprint, a guide for starting big projects the smart way—based on firsthand experience with more than three hundred new products and businesses.Every big project—whether it’s creating new technology, developing a fresh line of sneakers, or opening a neighborhood café—requires a major investment to get off the ground. Unfortunately, most big projects ... Leer más

$16.99 USD

From the New York Times bestselling authors of Sprint, a guide for starting big projects the smart way—based on firsthand experience with more than three hundred new products and businesses.Every big project—whether it’s creating new technology, developing a fresh line of sneakers, or opening a neighborhood café—requires a major investment to get off the ground. Unfortunately, most big projects
... Leer más
The Knot

Problems Can Be Solved

de Seth Godin ...

**"This book will give you language for something you felt your whole life but couldn't quite articulate." —From the foreword by Mel Robbins, author of The Let Them TheoryYou’re not stuck because the problem is too hard.You’re stuck because you want two things that can’t both be true.Every persistent problem — in your career, your organization, or your life — is held in place by something hidden: ... Leer más

$14.99 USD

**"This book will give you language for something you felt your whole life but couldn't quite articulate." —From the foreword by Mel Robbins, author of The Let Them TheoryYou’re not stuck because the problem is too hard.You’re stuck because you want two things that can’t both be true.Every persistent problem — in your career, your organization, or your life — is held in place by something hidden:
... Leer más
The Ten Equations That Rule the World

And How You Can Use Them Too

de David Sumpter ...

Discover the Secret Formulas Behind Success, Wealth, and HappinessIs there a secret formula for getting rich? For going viral? For deciding how long to stick with your current job, Netflix series, or even relationship?In Ten Equations That Rule the World, mathematician David Sumpter reveals the ten integral equations that are the key to everything from investment banking to betting companies and ... Leer más

$12.99 USD

Discover the Secret Formulas Behind Success, Wealth, and HappinessIs there a secret formula for getting rich? For going viral? For deciding how long to stick with your current job, Netflix series, or even relationship?In Ten Equations That Rule the World, mathematician David Sumpter reveals the ten integral equations that are the key to everything from investment banking to betting companies and
... Leer más
African Friends and Money Matters, Second Edition

Observations from Africa

de David E Maranz ...

Series Libro 43 - Publications in Ethnography
African Friends and Money Matters grew out of frustrations that Westerners experience when they travel and work in Africa. Africans have just as many frustrations relating to Westerners in their midst. Each manages money, time, and relationships in very different ways, often creating friction and misunderstanding. This book deals with everyday life in Africa, showing the underlying logic of ... Leer más

$12.99 USD

African Friends and Money Matters grew out of frustrations that Westerners experience when they travel and work in Africa. Africans have just as many frustrations relating to Westerners in their midst. Each manages money, time, and relationships in very different ways, often creating friction and misunderstanding. This book deals with everyday life in Africa, showing the underlying logic of
... Leer más
Extreme You

Step Up. Stand Out. Kick Ass. Repeat.

de Sarah Robb O'Hagan ...

As a child, Sarah Robb O’Hagan dreamed she could be a champion. Her early efforts failed to reveal a natural superstar, but she refused to settle for average. Through dramatic successes and epic fails, she studied how extraordinary people in sports, entertainment and business set and achieve extremely personal goals. Sarah became an executive at Virgin Atlantic and Nike, and despite being fired ... Leer más

$9.99 USD

As a child, Sarah Robb O’Hagan dreamed she could be a champion. Her early efforts failed to reveal a natural superstar, but she refused to settle for average. Through dramatic successes and epic fails, she studied how extraordinary people in sports, entertainment and business set and achieve extremely personal goals. Sarah became an executive at Virgin Atlantic and Nike, and despite being fired
... Leer más
Six Sigma For Dummies

de Craig Gygi, Bruce Williams ...

The fast and easy way to understand and implement Six SigmaThe world's largest and most profitable companies—including the likes of GE, Bank of America, Honeywell, DuPont, Samsung, Starwood Hotels, Bechtel, and Motorola—have used Six Sigma to achieve breathtaking improvements in business performance, in everything from products to processes to complex systems and even in work environments. Over ... Leer más

$18.00 USD

The fast and easy way to understand and implement Six SigmaThe world's largest and most profitable companies—including the likes of GE, Bank of America, Honeywell, DuPont, Samsung, Starwood Hotels, Bechtel, and Motorola—have used Six Sigma to achieve breathtaking improvements in business performance, in everything from products to processes to complex systems and even in work environments. Over
... Leer más
Inspire

The Universal Path for Leading Yourself and Others

de Adam Galinsky ...

Two kinds of leaders populate the world: those who inspire and those who infuriate. Which will you be?Whether you’re a leader, a member of a team, a spouse, or a parent, this engaging and rigorous exploration unpacks the science of inspiration. Through compelling stories, fascinating research, and practical tips for addressing the common dilemmas we face daily, Inspire reveals how all of us, ... Leer más

$14.99 USD

Two kinds of leaders populate the world: those who inspire and those who infuriate. Which will you be?Whether you’re a leader, a member of a team, a spouse, or a parent, this engaging and rigorous exploration unpacks the science of inspiration. Through compelling stories, fascinating research, and practical tips for addressing the common dilemmas we face daily, Inspire reveals how all of us,
... Leer más
How to Think More Effectively

A guide to greater productivity, insight and creativity

de The School of Life ...

A guide to identifying, nurturing and growing our insight and creativity for more effective thinking.We know that our minds are capable of great things. But they are also unpredictable. Our thoughts tend to wander and our minds are either distracted or idle. This book teaches us how to optimize these beautiful yet fitful instruments so that they can more regularly and generously produce the sort ... Leer más

$10.99 USD o gratis con Kobo Plus

A guide to identifying, nurturing and growing our insight and creativity for more effective thinking.We know that our minds are capable of great things. But they are also unpredictable. Our thoughts tend to wander and our minds are either distracted or idle. This book teaches us how to optimize these beautiful yet fitful instruments so that they can more regularly and generously produce the sort
... Leer más
You Need a Manifesto

How to Craft Your Convictions and Put Them to Work

de Charlotte Burgess-Auburn, Stanford d.school ...

Series series Stanford d.school Library
An essential how-to for crafting a guiding motto that sets intentions, increases creativity, and helps accomplish your goals, from Stanford University's world-renowned Hasso Plattner Institute of Design, aka the d.school.We all need agency to feel the power and joy of acting in the face of challenge and opportunity. But we also need humility and restraint to ensure that we guard against hubris and ... Leer más

$11.99 USD

An essential how-to for crafting a guiding motto that sets intentions, increases creativity, and helps accomplish your goals, from Stanford University's world-renowned Hasso Plattner Institute of Design, aka the d.school.We all need agency to feel the power and joy of acting in the face of challenge and opportunity. But we also need humility and restraint to ensure that we guard against hubris and
... Leer más
Structured Decision Making

de Andreas Michael Theodorou ...

Structured Decision Making presents a practical and rational framework for making better decisions under conditions of uncertainty, risk, and incomplete information. Using clear explanations and real-world examples, the book introduces the fundamental concepts of probability, mathematical expectation, and risk analysis, showing how these tools can be applied to evaluate choices in a logical and ... Leer más

$4.99 USD o gratis con Kobo Plus

Structured Decision Making presents a practical and rational framework for making better decisions under conditions of uncertainty, risk, and incomplete information. Using clear explanations and real-world examples, the book introduces the fundamental concepts of probability, mathematical expectation, and risk analysis, showing how these tools can be applied to evaluate choices in a logical and
... Leer más
Lean Supply Chain and Logistics Management

de Paul Myerson ...

"The documented benchmarks for success and the many examples help explicate the complexities for the reader. The book is organized and written so that it will be useful as an introduction to the field and also as a reference when special challenges arise for the practicing manager." -- DR. JOHN J. COYLE, Professor Emeritus of Logistics and Supply Chain Management, Department of Supply Chain and ... Leer más

$27.99 USD

"The documented benchmarks for success and the many examples help explicate the complexities for the reader. The book is organized and written so that it will be useful as an introduction to the field and also as a reference when special challenges arise for the practicing manager." -- DR. JOHN J. COYLE, Professor Emeritus of Logistics and Supply Chain Management, Department of Supply Chain and
... Leer más
Simple

Conquering the Crisis of Complexity

de Alan Siegel, Irene Etzkorn ...

For decades, Alan Siegel and Irene Etzkorn have championed simplicity as a competitive advantage and a consumer right. Consulting with businesses and organizations around the world to streamline products, services, processes and communications, they have achieved dramatic results.In Simple, the culmination of their work together, Siegel and Etzkorn show us how having empathy, striving for clarity, ... Leer más

$13.99 USD

For decades, Alan Siegel and Irene Etzkorn have championed simplicity as a competitive advantage and a consumer right. Consulting with businesses and organizations around the world to streamline products, services, processes and communications, they have achieved dramatic results.In Simple, the culmination of their work together, Siegel and Etzkorn show us how having empathy, striving for clarity,
... Leer más
Creatividad y resolución de problemas

de Brian Tracy ...

Series Libro 8 - La biblioteca del éxito
El elemento crucial que separa una carrera brillante de una promedio es la habilidad para idear soluciones innovadoras a los retos laborales.Algunas investigaciones muestran que la relación directa entre las ideas y la rentabilidad, habilidades de pensamiento creativo son vitales para un progreso profesional. Como uno de los primeros expertos en éxito, Brian Tracy sabe que la creatividad puede ser ... Leer más

$3.99 USD

El elemento crucial que separa una carrera brillante de una promedio es la habilidad para idear soluciones innovadoras a los retos laborales.Algunas investigaciones muestran que la relación directa entre las ideas y la rentabilidad, habilidades de pensamiento creativo son vitales para un progreso profesional. Como uno de los primeros expertos en éxito, Brian Tracy sabe que la creatividad puede ser
... Leer más
Chaos Kings

How Wall Street Traders Make Billions in the New Age of Crisis

de Scott Patterson ...

Written by a veteran Wall Street Journal reporter, this is a fascinating and “closely observed chronicle of the storm-chasing edgelords of finance and the critics with whom they clash” (The New York Times)—the billion-dollar traders and crisis predictors who strive to turn extreme events into financial windfalls.There’s no doubt that our world has gotten more extreme. Pandemics, climate change, ... Leer más

$14.99 USD

Written by a veteran Wall Street Journal reporter, this is a fascinating and “closely observed chronicle of the storm-chasing edgelords of finance and the critics with whom they clash” (The New York Times)—the billion-dollar traders and crisis predictors who strive to turn extreme events into financial windfalls.There’s no doubt that our world has gotten more extreme. Pandemics, climate change,
... Leer más
Geopolitical Alpha

An Investment Framework for Predicting the Future

de Marko Papic ...

Forecast geopolitics and markets with this clear and insightful resourceGeopolitical Alpha – An Investment Framework for Predicting the Future provides readers with an original and compelling approach to forecasting the future and beating the markets while doing so. Persuasively written by author, investment strategist, and geopolitical analyst Marko Papic, the book applies a novel framework for ... Leer más

Antes $19.00 USD Ahora $14.00 USD

Forecast geopolitics and markets with this clear and insightful resourceGeopolitical Alpha – An Investment Framework for Predicting the Future provides readers with an original and compelling approach to forecasting the future and beating the markets while doing so. Persuasively written by author, investment strategist, and geopolitical analyst Marko Papic, the book applies a novel framework for
... Leer más
What to Do When You Don't Know What to Do

de David Jeremiah ...

Not sure what to do next?In this in-depth look at the book of James, Dr. David Jeremiah offers stories and biblical insights about what to do:When you’re feeling pressuredWhen wrong seems rightWhen you don’t know what decision to makeWhen faith doesn’t seem to workWhen you’re not feeling confidentWhen your goals are not God’sWhen you’re in a hurry and God is notWhen you have financia... ... Leer más

$13.99 USD o gratis con Kobo Plus

Not sure what to do next?In this in-depth look at the book of James, Dr. David Jeremiah offers stories and biblical insights about what to do:When you’re feeling pressuredWhen wrong seems rightWhen you don’t know what decision to makeWhen faith doesn’t seem to workWhen you’re not feeling confidentWhen your goals are not God’sWhen you’re in a hurry and God is notWhen you have financia...
... Leer más
Project Management for the Unofficial Project Manager (Updated and Revised Edition)

de Kory Kogon, Suzette Blakemore ...

No project management training? No problem!In today’s workplace, employees are routinely expected to coordinate and manage projects. Yet, chances are, you aren’t formally trained in managing projects—you’re an unofficial project manager.FranklinCovey experts Kory Kogon and Suzette Blakemore understand the importance of leadership in project completion and explain that people are crucial in the ... Leer más

$13.99 USD

No project management training? No problem!In today’s workplace, employees are routinely expected to coordinate and manage projects. Yet, chances are, you aren’t formally trained in managing projects—you’re an unofficial project manager.FranklinCovey experts Kory Kogon and Suzette Blakemore understand the importance of leadership in project completion and explain that people are crucial in the
... Leer más
The Evolution of Cooperation

de Robert Axelrod ...

“For anyone involved in settling disputes” (Richard Dawkins), a famed political scientist offers a classic argument for how to achieve a more cooperative worldWe assume that, in a world ruled by natural selection, selfishness pays. So why cooperate? In The Evolution of Cooperation, political scientist Robert Axelrod seeks to answer this question. In 1979, he organized the famed Computer Prisoner’s ... Leer más

$16.99 USD

“For anyone involved in settling disputes” (Richard Dawkins), a famed political scientist offers a classic argument for how to achieve a more cooperative worldWe assume that, in a world ruled by natural selection, selfishness pays. So why cooperate? In The Evolution of Cooperation, political scientist Robert Axelrod seeks to answer this question. In 1979, he organized the famed Computer Prisoner’s
... Leer más
97 Things Every Engineering Manager Should Know

Collective Wisdom from the Experts

de Camille Fournier ...

Tap into the wisdom of experts to learn what every engineering manager should know. With 97 short and extremely useful tips for engineering managers, you'll discover new approaches to old problems, pick up road-tested best practices, and hone your management skills through sound advice.Managing people is hard, and the industry as a whole is bad at it. Many managers lack the experience, training, ... Leer más

$28.99 USD

Tap into the wisdom of experts to learn what every engineering manager should know. With 97 short and extremely useful tips for engineering managers, you'll discover new approaches to old problems, pick up road-tested best practices, and hone your management skills through sound advice.Managing people is hard, and the industry as a whole is bad at it. Many managers lack the experience, training,
... Leer más

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